We are seeking a high-energy IT Support Technician to join our team in Ulhasnagar. As the city continues to thrive as a major hub for textile trading, furniture manufacturing, and small-scale industries—blending entrepreneurial spirit with growing digital adoption—you will play a crucial role in maintaining the IT backbone that powers daily business operations and supply networks.
Key Responsibilities
Retail & Industrial Hardware Support:
Maintain and troubleshoot desktops, POS systems, billing machines, and barcode scanners used in busy markets, garment shops, and warehouse units across Ulhasnagar.
ERP & Billing Software:
Provide support for accounting and inventory management software (Tally, Busy, or custom ERP systems) used by wholesalers, retailers, and distribution businesses.
Reliable Networking:
Ensure stable Wi-Fi and LAN connectivity in multi-floor commercial complexes, retail showrooms, and storage facilities to support uninterrupted business operations.
Digital Tools & Automation Support:
Assist in troubleshooting digital tools such as e-commerce platforms, inventory apps, and basic automation systems used by local manufacturers and traders.
CCTV & Security Systems:
Install, monitor, and maintain CCTV cameras and access control systems to safeguard retail outlets, warehouses, and commercial spaces.
Qualifications
Education:
Diploma or Degree in IT, Computer Science, or a related field.
Certifications:
CompTIA A+, CCNA, or Microsoft certifications are a strong advantage.
Technical Knowledge:
Strong understanding of hardware troubleshooting, networking basics, Windows/Linux systems, and peripheral device management.
Language:
Fluency in Hindi and English is essential; knowledge of Sindhi or Marathi is an added advantage for local communication.
Preferred Skills
Retail Tech Experience:
Familiarity with POS systems, barcode scanners, inventory software, and small business IT setups.
Mobility:
A valid driving license and two-wheeler preferred for traveling across Ulhasnagar camps, markets, and nearby industrial areas.
Adaptability:
Ability to work in fast-paced retail environments and handle multiple support requests efficiently.
Benefits
Diverse Industry Exposure:
Work with a mix of retail businesses, textile traders, and small-scale manufacturers transitioning to digital systems.
Strategic Location:
Ulhasnagar’s proximity to Mumbai and major commercial hubs offers strong networking and career opportunities.
Career Growth:
Opportunities to advance into Network Administration, System Engineering, or IT Infrastructure roles as local businesses scale digitally.